Who we are
NS Pharmacy is a trusted digital healthcare platform based in Hubli, India, dedicated to making healthcare simple, accessible, and affordable for everyone. We offer a complete range of services including the delivery of genuine medicines, health and wellness products, online doctor consultations, and lab test bookings through certified partners. Our mission is to connect people with quality healthcare through technology, transparency, and trust — ensuring that every customer receives safe, reliable, and convenient care. At NS Pharmacy, your health and privacy are our highest priorities.
Our website address is: http://source.wpopal.com/medilazar.
What personal data we collect and why we collect it
At NS Pharmacy, we collect personal data to provide you with safe, reliable, and efficient healthcare services. The information we collect may include your name, contact details, email address, delivery address, and payment information to process your orders and ensure timely delivery. When you upload a prescription or book a lab test or doctor consultation, we collect relevant medical information only to verify and fulfill your healthcare needs responsibly.
We also collect usage data, such as your interactions with our website or app, to improve our services, personalize your experience, and enhance performance. All data is handled with strict confidentiality and used solely for legitimate business purposes, such as order fulfillment, customer support, service improvement, and legal compliance.
Media
At NS Pharmacy, we collect personal data to provide you with safe, reliable, and efficient healthcare services. The information we collect may include your name, contact details, email address, delivery address, and payment information to process your orders and ensure timely delivery. When you upload a prescription or book a lab test or doctor consultation, we collect relevant medical information only to verify and fulfill your healthcare needs responsibly.
We also collect usage data, such as your interactions with our website or app, to improve our services, personalize your experience, and enhance performance. All data is handled with strict confidentiality and used solely for legitimate business purposes, such as order fulfillment, customer support, service improvement, and legal compliance.
Contact forms
When you contact us through forms on our website, we collect the information you provide (such as your name, email, and message) to respond to your inquiry or support request. This data is not used for marketing without your consent.
Cookies
Our website uses cookies to enhance your browsing experience and improve our services. Cookies are small text files stored on your device that help us remember your preferences, login details, and activity on our site. We use them to analyze website traffic, personalize your experience, and ensure smoother navigation. Some cookies are essential for the website to function properly, while others help us understand how you use our platform so we can make it better.
You can choose to accept or reject cookies through your browser settings. However, disabling cookies may affect certain features or limit your access to parts of our website. NS Pharmacy does not use cookies to collect any sensitive personal or medical information.
Embedded content from other websites
Articles or pages on the NS Pharmacy website may include embedded content such as videos, images, or articles from other websites. Embedded content behaves in the same way as if you had visited the original website directly. These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that embedded content — especially if you have an account and are logged in to that website.
NS Pharmacy has no control over the data practices of these external sites and is not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party websites you interact with through our platform.
Analytics
We use analytics tools to help us understand how visitors interact with the NS Pharmacy website and mobile app. These tools collect non-personal information such as pages visited, time spent on the site, device type, and general location. This data helps us analyze trends, improve user experience, and enhance our services.
We may use third-party analytics services like Google Analytics or similar tools that use cookies to gather this data. All information collected is aggregated and anonymous — it cannot be used to identify you personally. You can choose to disable analytics cookies through your browser settings if you prefer not to share this data.
Who we share your data with
At NS Pharmacy, we value your privacy and do not sell or share your personal data with third parties for marketing purposes. However, to provide you with our services efficiently, we may share your information with trusted partners such as licensed pharmacies, certified diagnostic labs, registered doctors, and delivery service providers — only to the extent necessary to fulfill your orders, lab tests, or consultations.
We may also share limited information with payment gateways, IT service providers, and analytics partners who help us operate, improve, and secure our platform. All such partners are contractually obligated to protect your data and use it only for authorized purposes. Additionally, we may disclose information if required by law or to protect our legal rights.
How long we retain your data
At NS Pharmacy, we retain your personal data only for as long as necessary to provide our services and comply with legal, regulatory, and business requirements. Information such as account details, order history, prescriptions, and medical records is stored securely for as long as your account remains active or as required by applicable healthcare and data retention laws.
If you request account deletion, we remove or anonymize your personal information from our systems, except where retention is required by law (for example, for tax, audit, or legal compliance purposes). Non-personal or aggregated data may be retained for research and analytics to help us improve our services.
What rights you have over your data
As a user of NS Pharmacy, you have full control over your personal data. You can access, update, correct, or delete your personal information at any time by contacting our support team. You also have the right to withdraw consent for data processing, request a copy of the data we hold about you, or ask us to restrict or object to certain types of data usage.
If you have an account with us or have made any transactions, you can request to receive an exported file of your personal data. You may also request that we erase any personal information we hold about you, except data we are required to keep for administrative, legal, or security purposes.
Where we send your data
Your data may be processed or stored on secure servers located in India or in other countries where our trusted partners, service providers, or data centers operate. This may include sharing limited data with third-party providers such as payment gateways, delivery partners, or cloud storage services that help us deliver our healthcare services efficiently.
All transfers of personal data are carried out in accordance with applicable data protection laws, and we ensure that any third parties handling your information maintain strong privacy and security standards. We do not transfer, sell, or share your personal data for any purpose unrelated to providing or improving our services.
Your contact information
Additional information
How we protect your data
At NS Pharmacy, we take your privacy and data security very seriously. We use a combination of advanced encryption, secure servers, and firewall protection to ensure that your personal and medical information is safe from unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted only to authorized personnel and verified partners who need it to provide our services, such as licensed pharmacists, doctors, and delivery teams.
We regularly review and update our data protection practices, conduct security audits, and comply with applicable privacy regulations to maintain the highest standards of safety. While no online system can guarantee absolute security, we are committed to taking every reasonable measure to protect your data.
What data breach procedures we have in place
At NS Pharmacy, we have strict procedures in place to detect, respond to, and manage any potential data breaches. In the event of a data breach, our security team immediately investigates the issue, contains the breach, and takes necessary corrective actions to minimize any impact. We promptly notify affected users and relevant authorities as required by applicable data protection laws.
We also conduct regular system audits, data access monitoring, and employee training to prevent unauthorized access or misuse of information. Our goal is to ensure complete transparency and maintain your trust by acting swiftly and responsibly in any security-related situation.
What third parties we receive data from
At NS Pharmacy, we may receive limited data from trusted third-party partners to help us provide better healthcare services. This includes information from licensed pharmacies, certified diagnostic labs, registered doctors, payment gateways, and delivery service providers. The data we receive is used only to verify prescriptions, process orders, confirm payments, or deliver test results securely and accurately.
We ensure that all third parties we work with follow strict data protection policies and handle information in compliance with applicable privacy laws. No data received from external sources is used for marketing or shared with unauthorized entities.
What automated decision making and/or profiling we do with user data
At NS Pharmacy, we use limited automated processes to enhance your experience and ensure efficient service delivery. These automated systems may help us verify prescriptions, detect fraudulent activity, recommend relevant health products, or personalize your browsing experience based on your previous interactions.
All automated decision-making and profiling are designed to support and improve our services, not to make decisions that have legal or significant effects on you. We do not use automated systems to make health or medical judgments without human review. You may contact us at any time if you wish to understand, object to, or request human intervention in any automated process involving your data.
Industry regulatory disclosure requirements
As a licensed digital healthcare provider, NS Pharmacy operates in compliance with all applicable healthcare, pharmacy, and data protection regulations in India. We may be required to disclose certain user information to regulatory authorities, health agencies, or government bodies when mandated by law — such as for public health reporting, prescription verification, or legal compliance.
All disclosures are made with the highest regard for privacy and confidentiality, ensuring that only the minimum necessary information is shared for regulatory or safety purposes. We are fully committed to maintaining transparency and adhering to the professional and ethical standards of the healthcare industry.
Updates to This Policy
NS Pharmacy may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date.